
For Tenants
Quality Homes. Easy Process. Real Support.
We make renting simple — from online applications to 24/7 maintenance. Welcome home to South Plains.
Tenant Process
Renting With Us In 4 Easy Steps
Browse Homes
Find available rentals on our search page.
Apply Online
Quick, secure online application — answer in 48 hours.
Sign & Move In
Sign your lease, do a move-in walkthrough, get your keys.
Live Easy
Pay rent, request maintenance, and access your portal anytime.
Tenant Resources
Everything You Need In One Place
Tenant Forms
Lease, addenda, and notice forms in one spot.
Pay Rent Online
Auto-pay, ACH, or card via the tenant portal.
Maintenance Request
24/7 submissions — emergencies routed instantly.
FAQs & Guides
Move-in/out checklists, protect-the-home tips.
Rental Qualifications
Do I Qualify To Rent?
Our standard qualifying criteria. Exceptions taken on a case-by-case basis.
Qualifications
- Previous Rental History — 3 years of good rental history
- Current Income — 3 times the amount of the rent
- Employment History — 1 year of employment
- Criminal History — 3 years of no convictions
- Credit History — 580 or higher
- Occupancy Policy — 2 people per bedroom
*Exceptions will be taken on a case by case basis.
May Not Qualify
- False information in the application
- Conviction of a violent crime, drug charge, or domestic abuse within the last 3 years
- Two or more DWI's within the last 2 years
- Eviction or Bankruptcy in the last 2 years
- Unpaid damage, cleanings, or rent to a previous property exceeding $500
Protect The Home
Caring For Your Rental
A few simple habits keep the home in great shape — and your deposit intact.
Checklists
Moving In & Moving Out
Use these checklists to make your move smooth and protect your deposit.
Move-In Checklist
- Complete the move-in walkthrough with us and note existing damage
- Take dated photos/video of every room before moving items in
- Set up electricity (LP&L), water, gas, and internet in your name
- Obtain renter's insurance and add SPPM as an interested party
- Test smoke & carbon monoxide detectors
- Locate the water shut-off and breaker panel
- Replace HVAC filter and note the size
- Save the maintenance request link and emergency phone number
Move-Out Checklist
- Provide written 30-day notice to vacate per your lease
- Schedule the move-out walkthrough
- Remove all personal belongings and trash
- Clean every room — kitchen, bathrooms, floors, windows, baseboards
- Patch small nail holes and touch up paint if approved
- Replace burnt-out lightbulbs and HVAC filter
- Mow lawn and clean up exterior/garage
- Return all keys, remotes, and gate openers
- Provide a forwarding address for your deposit return
Tenant Schedule of Services
Fees At A Glance
Transparent pricing — no surprises.
- Application Fee$45 per tenant
- Deposit1 Month of Rent
- Pet Fees (monthly or deposit)Varies by property
- Renter's InsuranceRequired
- Late Fee$50 + $10/day after the 3rd
- Returned Payment Fee$45
- Tenant-Caused Maintenance FeeCost + service charge
- Cleaning Fee (move-out, if needed)Starting at $250
- Monthly Lawn Mowing (optional)Starting at $40/visit
Fees may vary by property. See your lease for the exact schedule that applies to your home.
Additional Services
Trusted Local Partners
Helpful services and providers we recommend to our tenants.
Electricity — LP&L
Set up power service through Lubbock Power & Light.
Visit LP&LHome Internet
Compare local internet providers serving Lubbock and surrounding areas.
Find providersPest Control
Need extra treatment? We can refer trusted local pest control technicians.
Request a referralLawn Mowing
Add scheduled lawn care so you never have to think about it.
Get a quoteBuy or Sell a House
Ready to own? Adam Cavazos is a trusted local Real Estate Agent who can help.
Contact Adam CavazosSolar & Roofing
Going solar or need a new roof? Pure Solar Solutions is our recommended partner.
Get a quoteTenant FAQs
Common Questions
How do I pay rent?+
All rent is paid through the secure tenant portal. You can set up auto-pay or pay via ACH/card any time before the 1st of the month.
What's your pet policy?+
Most homes are pet-friendly with a refundable pet deposit and small monthly pet rent. Aggressive breeds may be restricted by insurance.
How fast are maintenance requests handled?+
Emergencies (no heat in winter, water leaks, no AC in summer) are addressed within hours. Routine requests are scheduled within 1–3 business days.
What if I need to break my lease?+
We offer a clear lease-break policy. Contact us as soon as possible to discuss options — we work with tenants in good standing.
Are utilities included?+
Most homes are tenant-paid utilities. The specific listing page will show exactly what's included.
When is rent considered late?+
Rent is due on the 1st. Late fees apply after the 3rd. Pay early via auto-pay to never miss a date.